Projects that provide client firms with information and instruction on how to use and implement general or industry-specific business tools and methods to build fundamental skills of current employees as well as improve the quality and quantity of potential workers to a company or industry with general or job-specific skills. Public events and seminars intended to introduce the basic ideas and benefits of the concepts of lean, technology deployment, quality systems, and product development are included here; along with assistance in developing training manuals, TWI (Training Within Industry), health and safety training, and HAZWOPER training.